What is James Allen?
Buying jewelry has always been one of the most discussed topics that never loses relevance. For many centuries, jewelry has remained a symbol of well-being, love, and good taste. The James Allen company, which sells jewelry online, was able to build the work in such a way that even the most distrustful diamond connoisseurs understood the advantages of buying jewelry online. Yes, the company’s management has spent a lot of effort and money to convince customers of the seriousness of their intentions. Many regular customers of the brand remember that the company was founded back in 2006. It is very important: this company has become a real pioneer in the sale of jewelry online. Before James Allen, many people could not even think of buying diamonds over the Internet, although in the end, it turned out to be very convenient and profitable. Experts are sure that the company managed to gain the trust of customers so quickly because the founders have phenomenal experience in jewelry, they know all the subtleties, nuances, and important points. The founders of the brand were previously engaged in the production of diamonds for the largest retailers. Today James Allen is a website that has not only won the trust of customers but has also become a positive example for many. The company very clearly felt the mood of the new generation, which spends a lot of time on the Internet and often prefers to shop without getting up from the couch. In addition, the site is created so professionally that the client does not hesitate for a long time and immediately chooses what is needed according to the proposed parameters. If you pay attention to the comments of the company’s customers on the web, it is clearly visible that buyers are satisfied with how the site works and its functions for choosing jewelry. According to many, the site’s interface is one of the best in the world because it allows you to choose the right option in a matter of minutes.
According to the co-founder of the company, Oded Edelman, all the actions of the brand are aimed at optimizing the purchase of really high-quality jewelry. According to him, buying online not only saves a lot of time but also allows you to immediately see everything that the online store offers. And the brand’s offers are tempting: on the website, you can see diamonds and jewelry of the highest quality.
Are James Allen diamonds good?
This question is one of the most common. Especially a few years ago: many buyers simply did not trust online sales and were afraid that by making a purchase online they could get fake diamonds. Of course, such concerns are well-founded, but not about this company. This brand sells only real precious stones and jewelry of the highest quality. The purity and cut of the diamonds that the company sells have long been the delight of many experts in the jewelry business. One of the distinctive features of the site is the ability to create your designer jewelry using high-quality precious stones with the help of unique options. You can fully trust the company when choosing an SI2 purity diamond, the quality of the stones sold by the brand is confirmed by dozens of experts and certificates. So, answering the question of whether diamonds are good by this company, you can only answer “Yes”! By the way, it is worth noting not only the quality of the stones but also the design of jewelry in general. The company offers customers quite unusual models, original solutions of seemingly classic variants. Also, many designers are working on creating new models to keep up with new trends in the world of jewelry fashion. Of course, the company also offers classics. Do not forget that on the company’s website you can also choose the shape of the stone yourself, its characteristics. Agree, it’s much more convenient than walking through dozens of stores in search of what you need. Here, with one click, you can create the decoration you need. Important! It was this company that became the developer of the Ringo artificial intelligence, which helps in the process of selecting and identifying diamonds. It would not be superfluous to say that the diamonds of this company are the leaders judging by the questions. It is no secret that analysts systematically conduct surveys in different countries and in recent years the brand has confidently taken a leading position. The quality of the diamonds that the site sells is beyond doubt.
Are James Allen diamonds certified?
First, let’s figure out what certification is, why it is needed and whether it is needed at all. Sometimes you can find the opinion that certification is needed only for expensive stones, and the middle class doesn’t need to be certified. This is a controversial issue because it is during certification that one can confirm or deny certain technical characteristics of the stone. Agree that it is better to have a document on hand than to take someone’s word for it. Even if a well-known company gives you these words. Initially, it must be said that James Allen diamonds are certified. All. Because the company sells only luxury diamonds. By the way, many buyers say that designers and jewelers of this company only create the best individual orders.
The certificate is essentially a kind of report of the best laboratories in the jewelry field. These laboratories also include GIA laboratories, which is a very important factor. Many characteristics of a gemstone are certified. For example, color, cut, weight in carats, and other characteristics. True experts in jewelry jelly insist that it is dangerous to buy an uncertified diamond, categorically do not advise doing so. Only in a professional laboratory can you find out the real price of a diamond by comparing all its characteristics with each other and thus deducing the value. After all, the adequate value of a diamond depends on a professional assessment. Do not believe those who claim that it is fashionable to determine the quality of a diamond by its appearance. That’s not true.
Is James Allen good for engagement rings?
Undoubtedly, every buyer has the right to his opinion, every jewelry buyer has his favorite store and there are arguments why he chose this particular company. Interestingly, most fans of James Allen prefer this online store precisely because of the excellent selection of engagement rings. It is also worth mentioning that when choosing a ring on the site, with the help of a special option, you can see the decoration from all sides: zoom in, rotate. The refined design attracts the increased attention of customers. It is refinement and sophistication that is the brand’s calling card. If you didn’t like any of the models offered on the website, it’s not a problem, you can virtually create the ring you need yourself by picking up the stone and the frame. In addition, professional consultants will always be able to help clarify the details.
According to the company’s analysts, one of their most popular models of last season was the ring model14K White Gold Tradition Cushion Halo Engagement Ring By Verragio.
The cost of the ring at a discount is $3,560 as of March 2022. Many experts and jewelers have written about this model. It is recognized as very suburban not only by American buyers but has become popular in many countries of the world. The site offers an incredible variety of engagement ring models. Important! The prices on the website are designed for a wide variety of customers. Thrifty buyers will also like the site because it is constantly fashionable to find rings with good discounts.
James Allen payment options
Of course, the purchase payment system is one of the main topics that concern every jewelry buyer. So, how is it proposed to pay for a purchase on the website? The first and most popular option is, of course, payment by credit card. The company accepts all major credit cards such as Visa, Mastercard, American Express, and Discover. The payment system is standard: you just need to enter the data and wait for the order to be approved. The transaction system is very well established and there is no information about failures at the moment. If there is some kind of overlap, it is the fault of the bank, not the site. If you do not want to use a credit card for payments, you can pay for the order using PayPal. Recently, many customers prefer this type of payment, considering it the most profitable and safe. In addition to the above, a bank transfer is accepted for payment. Do not forget that in that case, you get a discount of 1.5 percent of the cost of the product. This type of payment is usually applicable to international customers or if the order amount exceeds 2 thousand dollars.
James Allen warranty
Do not believe those who tell you that a guarantee is not important to them when buying an expensive ring. This can’t be happening. Any serious buyer undoubtedly studies the warranty provided by the seller. This point is especially important if the purchase is made not in the store but online. So, what does this company offer its customers? The company offers a lifetime warranty. That is, to put it in simple words and not to go into terms, throughout your life the company undertakes to repair and maintain your jewelry. A very wise move, because it attracts many customers. Companies that do not provide such a guarantee occupy the bottom lines in the list of international ratings. In addition, the company guarantees that the goods will be delivered to the buyer without any defects. On the company’s website, they write that jewelry before being sent to the buyer passes an incredible check in which it is impossible to miss a defect. Also, the lifetime warranty provides for free, re-polishing, rhodium plating, and cleaning services. If you are afraid to send the decoration to a stand, then you can take it to a qualified Jared service center, the location of the center is fashionable to sit on the site. To send the ring for service, customers from America can purchase an insured shipping label for $30.
Important! The situation is different with international clients. They will be charged the cost of return shipping.
James Allen return policy
Of course, a company of such a level as James Allen provides for the return of goods with full compensation for the cost of jewelry, Let’s look at this topic in more detail. For example, if you decide to cancel the purchase within a month after receiving the parcel, then the goods will be taken away from you and the money will be returned. Of course, the product must not be worn and in its original form. You can not just return, but also exchange: at the discretion of the buyer directly. You will not be asked a lot of questions and dissuaded – they will simply take the goods and return the money. What do I need to do to make a refund? First, call 1-877-826-9866. This is the customer service department, where they will tell you about the refund procedure in great detail. Within 24 hours after your phone call )if this day is not a day off)_ instructions and FedEx will be sent to you by email. The letter will also describe in detail exactly how to pack the goods before shipping. After the decoration is delivered to the company again, it will take about 14 days for the employees to complete the return procedure. Everything is documented and carefully checked to avoid unpleasant situations. Important! Special and designer orders are not subject to refund, of course, if you did not find a defect on the decoration when you received it. And one more nuance that should be taken into account: buyers from abroad will pay $ 50 for delivery. Free shipping works only in America. Items shipped without a RAN number or after the 30-day return period will not be accepted. Also, please pay great attention to the packaging, otherwise, the goods will not be accepted either. The returned decoration must be undamaged.
Placer diamonds should also undoubtedly be accompanied by an original laboratory assessment report.
James Allen customer service
The customer service of this company as a whole has very good reviews. Approximately 85 percent of customers rate the support service at 100 points. This is largely because the selection of employees to communicate with customers is very strict. Everyone cannot get into this job: a person must be well versed in diamonds and jewelry. So, to contact customer support, call 1-877-826-9866. The room is available around the clock, which is also a big plus from the point of view of customers. You can also send an email to service@jamesallen.com. It is worth emphasizing that the company’s website is very well equipped and you can find answers to many questions on it. If you are not too lazy to study the site well, then you will find information about guarantees, refunds, and promotions.
