Zales |
Super Jeweler |
Zales vs Super Jeweler – Description |
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| The brand has been working in the jewelry industry for almost a hundred years and is one of the best sellers of wedding rings. Since 1998, the company has been selling jewelry online. More than 85 percent of customers are satisfied with the company’s work in all directions. The company is distinguished by the fact that it pays increased attention to the quality of goods and the balance of prices. | The company sells high-quality jewelry. One of the main distinguishing features is the assortment. The company offers more than 35,000 styles. Also, the company’s jewelers professionally make jewelry to order. The company’s work experience is more than 40 years. |
Zales vs Super Jeweler – Pros and Cons |
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Zales vs Super Jeweler – Diamond Selection |
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| Maximum attention is paid to the diamonds. Experts evaluate the diamonds of this company in different ways. For example, about 60 percent of specialists consider the diamonds of this company to be good, and the remaining 40 are sure that the prices for diamonds are inflated. The diamonds that the company sells are not of the best quality. If we compare the characteristics of diamonds, they are significantly inferior to those of such a leader as the Blue Nile. Diamonds from Zales can rather be attributed to the “middle segment”. | Diamonds come from ethical, conflict-free suppliers. The purchase of diamonds takes place directly from suppliers, which is why the prices for jewelry are quite low. The company sells diamonds with different characteristics. |
Zales vs Super Jeweler – Range of Products |
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| Although the main focus is the sale of engagement rings with diamonds, on the website you can also buy earrings, bracelets, necklaces, and wedding sets that include several jewelry items simultaneously. | The company offers jewelry for both women and men. The assortment includes rings, bracelets, pendants, earrings, and necklaces. The company is distinguished by a large selection of products of different styles. |
Zales vs Super Jeweler – Quality |
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| In general, the quality of the goods that the company sells is good. Jewelry is made of high quality, also much attention is paid to the quality of locks and fasteners for stones. | The company sells high-quality jewelry. According to experts, diamond rings are of particularly high quality. |
Zales vs Super Jeweler – Exclusivity |
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| The company differs from its competitors in the variety of models and designs in the collection of wedding rings. There are models for every taste from classics to ultramodern styles. | The main feature of the company is the availability of prices with high-quality diamonds. |
Zales vs Super Jeweler – Pricing |
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| The company offers jewelry in different price ranges. There are products for 300 dollars and several thousand. In most cases, the price depends on the characteristics of the diamond. | The prices on the site are very different – from $ 200 to a hundred thousand. The product is designed for different consumer abilities. |
Zales vs Super Jeweler – Customer Service |
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| The support service is working as standard, to contact the support representatives you can call 1-800-311-5393. Working hours are Monday through Friday, 9:00 AM–10:00 PM ET, Saturday, 10: 00 AM–10:00 PM ET., and Sunday, 12:00 AM–9:00 PM. You can also ask your question to a virtual consultant on the website. | As the number of customers began to increase, the support service does not always cope with its responsibilities quickly. To contact the support service, you can call : (877) 888-0175
Also, you can use Live Chat, it’s a rather effective way to receive answers to your questions. |
Zales vs Super Jeweler – Return Policy |
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| Within a month after receiving the goods, you can return the jewelry and get the money back. The product must be unworn, undamaged, with all tags, and in its original condition. After returning the product, experts check it, and only then you can get the money back. | Unlike many competitors, the company allows customers to issue a return of goods not within 30 days, but in 2 months. Of course, the refund will be accepted only if all the rules prescribed by the companies are followed. |
Zales vs Super Jeweler – Resizing Policy |
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| You can discuss the size change with the support service because each case is individual. Not every product can be resized. | The company offers its customers a very convenient system for determining the size of the ring. But if you still made a mistake with the size, then contact the support service to help you solve the problem either by offering the option of exchanging the product, or changing the size. |
Zales vs Super Jeweler – Warranty Policy |
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| The company guarantees that you will receive the jewelry ordered online at the agreed time at the address without defects and exactly the jewelry that you ordered. The company also guarantees that, if necessary, it will clean, inspect, and resize the ring, repair damaged fasteners, and polish it for free. If the purchase exceeds the amount of $ 200, the company gives you a lifetime warranty on diamonds. | The company provides a lifetime warranty on all products. There is also a separate guarantee for diamonds. This is a guarantee of replacement in case of loss of the central diamond. The term of this warranty is 1 year from the date of purchase. |
Zales vs Super Jeweler – Bottom Line |
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| The company is a successful seller of diamond jewelry. Most experts consider the company to be a “middle link” in the jewelry industry. | This company has a large selection of different styles, there are more than 35 thousand items. But it is known that, for example, BB gives Super Jewelers a corresponding “B” grade. The company is popular among young people and, in principle, it is not a bad place to buy jewelry today. |
Zales vs Super Jeweler – Summary |
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| Most experts and buyers believe that Zales offers better diamond products than Super Jewelry. This conclusion is based on numerous analyses and ratings. Although, undoubtedly, in Super Jewelry you will find a greater variety of styles at an affordable price. | |