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6 Reviews for Pictures On Gold



1 Reviews


1.0/ 5

DO NOT ORDER FROM THEM!!! The Quality is HORRIBLE. The order was NOT correct even though the directions were clear and precise. I ordered 2 Christmas presents and BOTH were not completed correctly…. The fingerprint was completely MISSING off the first item and the ENTIRE backside was not printed on the second item. I called immediately and was PROMISED that I would have a replacement by Christmas…. That is not happening. I was told someone would contact me Today…. that didn’t happen. when I called I asked for a manager, was put on hold TWICE for long periods of time only to be told that there was no manager available. FINALLY when I pressed the issue I was told they were closed today and no manager was working. So lets sum this up. Product is LOW quality, Orders are not correct, Customer service puts you on hold KNOWING there is no manager available, they LIE, and don’t care one bit that they are handling something so important as your deceased loved ones pictures and prints. Save yourself the disappointment RUN AWAY FROM THIS COMPANY AS FAST AS YOU CAN!!!!!!

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1 Reviews

Amazing models! Great as a gift

5.0/ 5

Amazing models, bright, bold ideas! I bought a birthday present for my husband. The ring is in his fingerprint. He was thrilled! Golden ring, very well made, no complaints. Before placing an order, I had to talk to the support service as I had some doubts about the material. They answered all my questions professionally and explained all the points of interest to me. I realized that professionals work in the support service. In addition, at the last moment I wanted to change something in the design, my wishes were treated kindly. In some other companies, any changes to the original sketch are often met with discontent and sometimes aggression. BUT this store pleased not only with a good product but also with the staff.

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1 Reviews

The company is okay

4.0/ 5

This store can’t be called a bad one. At the same time, I can’t say that this is the best online store for personalized jewelry. I have been buying jewelry on the Internet for a long time and am familiar with many sites. As for the price – indeed, the prices in this store are affordable. The choice is also very large. I would call the quality “normal”. That is, nothing particularly outstanding. Of the undoubted advantages – fast delivery and good support service. But still, this store is not one of the elite ones, and if you are choosing a gift for a person who is very important to you, I would advise you to first study the product model well. Be sure to clarify the nuances about fasteners, and other technical issues: this is the weakest link in the work of this company.

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1 Reviews

Could have given them 5 stars

4.0/ 5

I could have given this service 5 stars, but one moment upset me a little. I mean a clasp on a chain with a pendant. The clasp is so unreliable! For some reason, when buying, I did not attach importance to this moment and only then realized that I needed to study this moment more closely. The clasp is undone, for example, when jogging in the morning, when doing sports, sometimes even when walking fast. Yes, I sent the goods back and made adjustments, but still left an unpleasant impression. Otherwise, the work of this online store suits me, a very good selection of jewelry for gifts and significant dates. For example, my mother is a doctor and bought her several medical-themed products, she really liked it.

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1 Reviews

I do not advise to buy

3.0/ 5

I do not advise buying gifts in this store. I don’t know about all the products, but they make terrible pendants. Pay attention to how they sometimes attach photos. And the quality of the engraving? On my product, the quality was poor, which I immediately reported to the support service. Do you think the situation was treated with understanding? No! I was told that no defects were found in the jewelry, but I could not prove the fact that there was a defect in their product! In the end, I thought that it was not worth wasting time talking to support representatives, but just to conclude and no longer contact this online store. Maybe I was just unlucky, but the company could have apologized and replaced the decoration instead of defending its rightness.

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1 Reviews

Is Pictures On Gold Legit?

5.0/ 5

I made a great gift to my sister who gave birth to twins. She was so excited about the pendant! My sister said it was a very romantic gift and she didn’t even expect this from me! A beautiful photo of a sister and her twins, excellent quality of work, and a very small price! I used to think that cheap jewelry could not be good, but I was very much mistaken: they can! I will use this store again when I need a gift. I consider the comments about the poor quality of the products to be just a provocation: my brother is a jeweler and he is well versed in jewelry, he saw several products from this store and highly appreciated their quality. In addition, they use high-quality materials.

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PicturesOnGold Reviews: Is PicturesOnGold Legit?

What is PicturesOnGold?

PicturesOnGold.com is one of their most extraordinary online jewelry stores. Reviewers from different countries write a lot about this store. The store has customers in almost every corner of our planet.

The reason for the popularity of PicturedOnGold jewelry is that the company has focused not on ordinary jewelry but on special ones.

For example, jewelry with a name, photo, or distinctive sign. Of course, we will not deny that there is a lot of competition in this niche today. However, PicturesOnGold managed to gain a very good reputation due to positive feedback and the very high quality of the models produced. So, you know that you are getting your money’s worth.

The idea of creating such an online store was born about 10 years ago by the owners of Casale Jewelers.

At that time, many believed that such a business would not be successful and the owners would become bankrupt. However, the opposite happened: customers liked the ideas that PicturesOnGold offered them.

Today, the company produces jewelry and does not depend on intermediaries or other factories.

One of the shop owners, Shifter often says in interviews that he put his soul into the store, that the store is his life.

“I control every moment that concerns. jewelry. I personally choose the equipment on which jewelry is made, I come and communicate with jewelers, I advise in this or that situation, we solve problems together if there are any”

Shifter adds that he preferred the equipment on which he trained while in Europe because it is the best equipment in the world that does not allow any errors, plus it makes it possible to produce jewelry at high speed.

Yes, this is a great advantage of the company: products are made very quickly.

The customer can be directly involved in the creation of, for example, a medallion. They can think through every detail. Everything can be changed at the request of customers, and consumers really like it.

On top of that, PicturesOnGold are accredited by the Better Business Bureau with an A rating.

International experts call the store innovative.

Even though the idea of a photo on jewelry is not new, the company managed to advertise this process to customers in a completely new way, showing a great result.

Today, the store’s ratings are quite good, largely due to the speed and active contact with customers. In addition, it should be noted that the quality of the materials from which the jewelry is top-notch and does not cause doubt among experts.

In addition, the assortment attracts a lot of attention from buyers. The company offers jewelry for both adults and children. And in case you need some themed jewelry, then the store will adjust according to your vision.

The management pays great attention to the selection of personnel: managers communicate with many candidates personally, not trusting the interview with assistants. According to the company’s directors, each employee is the face of the brand, from a jeweler to a support service operator.

Pictures On Gold Pros and Cons


  • A very good selection of jewelry in different categories
  • Selection of jewelry for different age groups
  • High quality
  • Reasonable prices
  • Fast delivery of goods
  • Professional support service


  • Sometimes there are technical failures during the transaction
  • Some users complain that they received the wrong product that they ordered
  • Fasteners on some products are not very reliable

Are Pictures On Gold lockets good?

In recent years, locks have become an important and very profitable area in the work of many jewelry companies. This store pays very, very much attention to this category of goods, both assortment and quality.

The demand for this type of product is constantly growing. With that, not only during Christmas time, but in every occasion that you can think of!

The store sells a variety of locks made of several types of metals. For example, products made of the Highest Quality Solid have been very popular recently.925 Sterling Silver, and gold products are also popular.

The company also offers its customers the opportunity to independently create a design and create a unique model, which has no analog.

Below is the general procedure on how to order a customized lock from PicturesOnGold:

  1. The client chooses the design they like. Pictures On Gold offers more than a thousand basic cover designs to choose from.
  2. The client composes the text of the inscription that they want to see on the product.
  3. The buyer selects a photo that will be inserted and uploaded.
  4. In a few minutes, you’ll be able to see a preview of the product that you created yourself.
  5. Make necessary adjustments to the locket.

Of course, you can experiment with the design of the lid, but for this, you will need to contact the support service who will explain to you in what format and how you need to send the sketch to the jewelers.

The popularity of locks among young people is growing noticeably every year. While previously these products were ordered mainly for mothers or children, now teenagers and young people are interested in them.

A new direction in design is products with the image of pets. This fashion appeared relatively recently but is rapidly gaining momentum.

Undoubtedly, the company offers very good locks in this store very good.

Pictures On Gold Categories

The presence of a large number of different categories of goods distinguishes the store from many competitors.

Initially, the focus was on diversity, and for 10 years the company’s management has successfully adhered to this policy.

Main Categories of PicturesOnGold Jewelry

  • Locks
  • Photo Jewelry
  • Religious
  • Sports
  • Fingerprints
  • Name Jewelry
  • Necklace
  • Photo Bracelets

Each category is divided into separate directions, which allows the client to easily choose what he needs and not get lost on such a voluminous site.

For example, for the main category: Lock, the company offers:

  • Sterling Silver Locks
  • Heart Locks
  • White Gold Locks
  • Rose Gold Locks
  • Mother’s Locks
  • Children’s Locks

By the way, a new product has recently appeared that immediately became one of the most popular products – Dog Paw Print!

As for jewelry with religious themes, crosses, pendants, rings, and bracelets are offered to choose from.

In the category of sports orientation, pendants with various emblems of sports clubs or teams are mainly made.

The fingerprint is a very fashionable direction. More and more customers are buying pendants, bracelets, and rings with a fingerprint. The popularity of these products is growing every year.

Company executives often say in interviews that they do not plan to stop there and the range will continue to expand.

Is Pictures On Gold good for gifts?

Gifts are a topic that is interesting to buyers of all ages, with different budgets and social occasions. Birthdays, anniversaries, children’s births: everyday life is impossible without gifts.

To date, themed gifts with photos and inscriptions are back in fashion. About 15 years ago, the fashion for such products passed, but today we are again seeing a big surge in interest in this kind of jewelry. This is evidenced by the increase in sales of such products and customer reviews.

The store puts a lot of emphasis on gifts. For example, there are a lot of good reviews about the pendants and rings that the brand offers.

Previously, the theme of rings was not well developed. However, recently this product has become relevant. In particular, rings with a fingerprint. This fashion, which appeared relatively recently, has covered many countries of the world, not only America.

The store also sells very good gift pendants with photos, the sales of which are especially intense on the eve of Mother’s Day and birthdays. Often such pendants are bought as a gift to young mothers, inserting a photo of a young mother and a newborn into the frame.

Aside from that, engravings which a few years ago many considered “excess”, have again taken their place in the ranking of jewelry that receives the greatest number of good feedback from their customers. In other words, the store offers good gifts that romantic natures will like.

Those who love photos and touching inscriptions will be satisfied with the jewelry purchased in this store.

The bottom line is, that the store offers interesting and symbolic gifts for various professional holidays, there is also a separate gift category for medical professionals and athletes.

Pictures On Gold’s Most Popular Models

The company offers many models that quickly become popular and get into the list of best-selling products.

For example, a heart-shaped medallion model with a photo has always remained popular and fashionable. This is a classic that has been in demand for many years in a row.

The cost of such jewelry ranges from $ 50 to $ 500, depending on the wishes of the client: the pricing policy largely depends on the selected material and additional nuances when creating a medallion.

Sports-themed jewelry is also very popular. For example, earrings with team member numbers that went on sale not so long ago. There are separate categories: football, boxing, basketball, and steel sports.

Also in the TOP leaders were the chains “snake”. This product has become one of the best-selling in recent months, not only because of the low price but also because of the interesting design.

Pictures On Gold Payments

The company accepts all leading credit and debit cards such as Visa Master Discovery, in addition, the company’s customers can pay for purchases using PayPal. All transactions carried out on the site are legal and safe. Rest assured that customer data is also protected.

In general, customers are satisfied with how the payment is made. There are practically no problems in this direction.

Pictures On Gold Shipping

PicturesOnGold offers free shipping of goods within America.

This is stated on the official website of the company.

Free shipping is available if the cost of the product exceeds $75.

With this method of delivery, your product will be delivered within a maximum of 4 days. Most often, it takes 2 days for delivery if there are no unforeseen situations in the process.

USPS Standard Shipping. Available for Orders under $75.00. The USPS Priority delivery method, unlike the previous ones, includes insurance for the goods. This delivery method is called one of the most popular among buyers.

Also available is a very fast delivery in two days by air service. As practice shows, This method is not used very often because customers prefer to wait an extra day, so they don’t overpay.

The parcel can be delivered to Canada within 8 days, depending on the option chosen by the customer, which will be indicated when placing the order.

Pictures On Gold warranty

The guarantee provided by the online store is not the same for all products.

For some products, this warranty is for life, as indicated on the website in the product description.

The company also provides a guarantee of the lowest price. That is, if you find the same product that an online store sells somewhere else on the Internet for a lower price, the company gives a guarantee of compliance with this price. This guarantee is called: the lowest price guarantee.

The company also guarantees that the goods will be delivered to the buyer without manufacturing defects. In such a rare case, if there is still a complaint, the buyer will be refunded and the goods will be taken back. Except for those products that have a lifetime warranty.

Most jewelry has a one-year warranty. After one year from the date of delivery of the goods to the buyer, the cost of repairing the product is paid for.

Pictures On Gold return policy

The company provides for the return of jewelry within thirty days from the date of purchase.

There are quite contradictory opinions about this policy of the store. Judging by the reviews on the Internet, many customers have encountered difficulties when trying to return the jewelry or indicate the presence of a manufacturing defect. For example, here’s what Lucy writes from Texas:

“I received a pendant with the image of my pet and was dissatisfied with the attachment of the photo. In addition, one of the links of the chain on which the pendant was attached was deformed. I was sure that the product would be taken back without any questions because the manufacturing defect is obvious, But the company’s representatives tried by all available means not to admit their guilt and make me guilty, allegedly I damaged a link in the chain. A very unpleasant situation. I will no longer shop in this online store.”

PicturesOnGold Customer Service and Social Media

The store’s support service is working very well. Clients often write about this on social networks and various Internet platforms.

You can check out their Facebook, Instagram, and X (formerly Twitter) pages for the latest updates and feedback.

PicturesOnGold Contact Details

If you want to contact the representatives of the support service, you can write an email or call them using the contact details below:

As we mentioned earlier in the article, the store manager has a special approach to recruitment. Very often, directors themselves are present at interviews. Therefore, you can be sure that by calling the support service you will communicate by phone with professionals.

The response to the email does not come instantly. Sometimes you can be answered within an hour, and sometimes after a day if you wrote a letter on a day off. Also, many depend on the complexity of the question. If you have any questions about the design of a particular piece of jewelry, the appropriate specialist will answer you immediately.

If the question concerns, for example, difficulty in returning a product or manufacturing defects, then the decision may take a little longer.

In general, the feedback about the work of the support service is positive.

Q Are these real gold & silver?

Sure. The company is a jewelry manufacturer and guarantees the authenticity and quality of precious metals.

Q Can I get a discount from PicturesOnGold?

Yes. Discounts are provided by the company. For example, if you want to order jewelry with fingerprints for the whole family, then call the customer service and they will tell you how to get a discount.

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  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM