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5 Reviews for Monica Vinader



1 Reviews

I found them a bit unreliable

3.0/ 5

A bad and unreliable company. An item of very poor design arrived and when I complained we met with very very poor customer service. That is, the support service is very polite and communicates well with you until you have a problem. After a problem has arisen, the attitude towards the client changes dramatically.No attention, even the voice changes. Is it possible to work like this: It’s disrespectful. I talked to several representatives of the service and everyone was polite only until the moment we started to figure out the solution to the problem, I didn’t just want to return the jewelry, I wanted to understand why the picture on the site and the original do not match. I spent not only money, but I also spent time waiting for an order and expected to get what I wanted on time. I do not recommend this company to anyone.

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1 Reviews

Got my gift on time

5.0/ 5

On the eve of celebrating Mother’s Day, I bought earrings on the website. Exactly the kind my mom dreamed of. I was very afraid that there would be problems with the delivery, but my fears turned out to be groundless. We received the earrings on time, mom liked the gift. All her friends ask her where she bought such beautiful and stylish jewelry. I was also very pleased with the price. After other sites where I saw lower-quality products at a higher price, this company became my favorite. I would also like to note the courtesy and patience on the part of the support service representatives. I called several times and wrote to the messenger to clarify the details of the delivery and I was always answered in detail and politely.

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1 Reviews

I adore the company but prices are quite high

4.0/ 5

A very good company, but the prices seem too high to me. For example, similar models can be found somewhat cheaper on other sites. Also, sometimes I have to make purchases from abroad and I lose a lot on conversion. The price is not the only disadvantage from my point of view, it seems to me that more attention could be paid to the rings. There are no original models. All the models offered are quite old, nothing new. If we don’t talk about prices and collections of rings, then I like to shop on this site. I especially like various earrings and necklaces that are made very professionally and that amaze with their design. The bracelets are also made well. Some of them even exceed the quality of the world leaders in the jewelry industry.

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1 Reviews

An honest company

5.0/ 5

I want to thank this company for its honesty. Jewelry is just how it looks in the pictures. Prompt and reliable service, amazing packaging. This is the third time I have used the services of this site and I am constantly satisfied. They didn’t try to deceive me with the price, they didn’t try to deceive me with the photo, and they didn’t try to deceive me with the guarantee. Unfortunately, I have often encountered deception and inconsistency on other sites. I think that if I hadn’t met this brand, I would have given up buying jewelry online forever. I also want to note that the order was easy to buy and arrived on time. Great as always. I recommend this company to everyone, even those who are disappointed in online shopping. This company will change your view of online shopping.

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1 Reviews

Monica Vinader Reviews

4.0/ 5

I have a good impression of shopping on this site. In total, I have been a client of this company for several years. I like the prices, I like the way the brand tries to follow the latest trends in world fashion while maintaining the classics. This time I don’t give the computer 5 stars because the diamond on my new necklace is shaped a bit weird so it doesn’t sit flat on the neck. Over the years, this is just one minor minus, because of which I will not change my attitude toward this company. I would also like to note the speed of delivery: there have never been delays, there have never been any mistakes with the address and there have never been problems with transactions.

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What is Monica Vinader?

This company was created by a strong, independent, and very talented woman. Monica is a very extraordinary person who devotes every free minute of her life to art, and jewelry is art for her. She created a brand that embodied her love of luxury and delicate taste. Initially, the founder of the company decided: either the company will be one of the best or the company should not be created. It was to make the company one of the best, Monica spent a lot of time and effort, eventually achieving what she wanted. One of the main directions in business development, Monica calls the availability of luxury jewelry for all segments of society. Monica was born in Spain and many experts believe that she managed to add a note of Spanish style to her jewelry.

Today, the company is among the most popular jewelry brands and not only because it sells high-quality products. The company also cares about nature. For example, in 2020, the company launched the production of products made of 100% recycled silver. This was done to reduce CO2 emissions. In other words, the company also builds its activities by the rules of nature conservation. So, how did the company’s activities begin, whose boutiques are now in London, Hong Kong, New York, and Singapore, and whose online sales are breaking records?

So, in 2022, Monica just started making jewelry to order, not even because she wanted to earn money, but because she liked this activity. It turned out very well, the number of customers grew. A few years later, Monica moved to the UK and officially opened a company there with her sister. Just two years later, the company became one of the fastest-growing, winning many fans and many awards, including “Jewelry Brand of the Year”. The company made a good profit and soon the first store was opened. Venture capital firms actively financed the brand. One of the famous fans of the brand is Catherine, Duchess of Cambridge, who privately wears the brand’s jewelry to special events.

Today, this British jewelry brand is one of the most popular and produces jewelry in various directions. These are handmade jewelry. The company also places great emphasis on the quality of the materials from which jewelry is made.

Are Monica Vinader diamonds good?

The company pays special attention not only to the quality of diamonds but also to other materials. Diamond jewelry is made using only so-called ethical diamonds. That is, diamonds from conflict zones are not used. As for the cut and other characteristics, according to experts, very unusual and interesting specimens of diamonds can be found in the collections. Of course, it is worth it because diamonds are not the main specialization of the company, so you should not expect that diamonds will be the best of the best. There are a lot of original products using diamonds. For example, diamonds are very well represented in-ring collections. Optionally, you can mix and match metals to give a modern look to a classic image and leave exactly the diamond that you liked. Important! Diamond jewelry complies with the Liberian Process and the World Diamond Council Guarantee System. Each diamond is evaluated by cut, purity, color, and carat and is set manually. We strive to use ethical diamonds and improve the jewelry world for the better. All the company’s suppliers are certified. Considering that the brand is planning a significant development in the direction of diamond collections, in the next two years, this direction will be given increased attention. It is worth admitting that for several years special attention has not been paid to diamond collections, while other areas have been actively developing.

Is Monica Vinader good for engagement rings?

So far, customers have not come to a consensus about the engagement rings bought in this company. Some customers believe that the direction of this brand is still somewhat different than wedding rings.

Indeed, the style of rings of this brand is somewhat different from the classic in most models, but engagement rings are still presented. Most of these rings are instructed by diamonds.

You can order a ring according to your sketch and jewelers will help you create a unique model that will delight you for many years.

Some experts argue that the company should pay more attention to the development of the direction of engagement rings and engagement rings. For example, in Britain, engagement rings are not the company’s best-selling item. Sales are going great, the brand is profitable, but not thanks to the direction of wedding rings. Foreign analysts often express the opinion that the focus on wedding rings could allow the company to develop much faster.

For example, last year the company’s designers paid a lot of attention to pearls and jewelry using pearls. For example, in its production, the company actively uses cultured freshwater pearls that are mined in China. Important! Pearl suppliers are members of the Council for Responsible Jewelry. Much attention was also paid to the advertising company of pearl jewelry. Experts also advise the company to direct more efforts to diamonds, considering it a more profitable and payback direction.

Most popular Monica Vinader models

The models are very diverse and interesting. It is noteworthy that this applies not only to rings but also to other jewelry. The models are designed for different age categories and different financial opportunities.

For example, judging by customer reviews, pearl earrings are very popular in the new season.

Pearls generally play a big role in the development of the company and a lot of emphasis is placed on jewelry with pearls. For example, these earrings are popular among women of all age categories. They are ideal for both young girls and middle-aged women. This product is made in the Baroque style and such earrings can be perfectly combined with many clothing options and hairstyles.

Also last season, many buyers left enthusiastic reviews about Vermeil.

This is a unique combination of high-quality precious metal and a very affordable price, which attracts customers from all over the world. Unlike the usual gold coating, a thick layer of 18-carat gold is applied over a base of pure silver. Professionally executed gilded jewelry has become one of their best-selling.

As for the rings, custom-like the model called Hoop and Kite Diamond Ring Set

Diamond rings from this line have received very high customer reviews not only from Britain but also from many other countries. It is worth noting that in recent months, buyers from America, Latin America, and Russia have shown great interest in the models of this brand.

Experts attribute the surge in international interest to the fact that during the coronavirus pandemic, many people got used to online shopping and also turned their attention to buying jewelry online.

Monica Vinader payment options

The site is designed very professionally, including the payment process – everything is simple and clear. We recommend that you register on the site, and not enter as a guest, in this case, all subsequent times the payment will be faster. The company accepts all leading cards for payment: Visa, Master, Maestro, American Express, Visa Elektron. It does not matter if the card is debit or credit, payment can be made with both cards. Important! The company is certified by Verisign. This means that all the data you send is encrypted and protected. For more information about privacy and security, you can study the relevant section on the official website of the company where all the nuances of this topic are described in detail. In addition, the company pays a lot of attention to fraud prevention. In this regard, the identity of the cardholders is checked and asked to log in. If you do not want to pay for the purchase by card, then there are other ways, namely:

Paypal, China Union Pay, and Alipay. If you have decided to make a payment using this option, then you will be redirected to the payment page for these services. After that, there will be a redirect to monicavinader.com. You can also pay for the goods using Monica Vinader’s online gift certificates. Buyers from the UK, USA, Austria, Finland, and Germany can pay for the purchase using Klarna (installments).

Payment is accepted in the following currencies: Pounds, dollars, Australian dollars, Euros, Hong Kong dollars, Singapore dollars, and Chinese yuan. After studying the options on the site, you can change the currency yourself to the one you prefer, it’s very easy. The conversion takes place by the exchange rate at the time of purchase.

Important! The company uses SSL to ensure a sufficient level of security. Your credit card details are not stored on the site.

Monica Vinader warranty

Of course, the company provides guarantees for its products. Judging by customer reviews, the company fulfills its obligations regarding guarantees and does not try to refuse warranty service. So, the company provides a five-year warranty, and each product is handmade. Important! It’s not just about cases of manufacturing defects, for example, if you accidentally scratched the product yourself, you will still get repairs for free. Of course, if you turned to another jeweler before that, the warranty is canceled. This is a practice applicable in almost all companies. By the way, there is also a lifetime repair of jewelry outside the warranty, which the company’s jewelers produce for a fairly low fee. How to use the warranty? If you bought the product online, if necessary, the portal will automatically generate the documents and shipping label necessary to send your jewelry for warranty repair. Detailed information and order number, as well as other details that you may need to send, are also available in your account on the website. If you bought the product in a regular store, then of course you will have an email with all the warranty information. You can enter this data on the website and again the portal will automatically generate everything. If you received the product as a gift, but need warranty repair, contact the support service representatives, they often help you find a tedious receipt and warranty number if you cannot contact the buyer of the product. the feedback on the work of the warranty service is very good. Most of the customers are very satisfied.

Monica Vinader’s return policy

The return policy in this company is simply incredible. If most competitors set a max return limit of 30 days, then this brand will accept the goods back within 100 days after purchase! It is worth admitting that refunds happen quite rarely, mostly buyers really like the goods. Mainly refunds occur due to the unsuitable size. In case of a refund, you will be refunded the payment in the amount of 100 percent. Important! The condition of the returned item must be the same as when it was delivered. The packaging must also not be damaged. Items can be returned by mail or in brand boutiques. You can find out more details by contacting the support service.

Monica Vinader’s customer service

It is very convenient to contact the support service. For example, you can write a message on Whatsapp by clicking on the corresponding link on the site. Available: On-Fri 9am – 9pm Weekends 8: 30am – 5pm. At the same time intervals, you can contact support representatives in an interactive chat or by phone number +4402087875777. Phone calls are only possible on business days. In addition, you can contact the support service via Facebook messenger. Employees answer customer questions very quickly, most buyers prefer to communicate with the support service via messengers as they consider this to be the fastest option.

Q Can I change or cancel my order from Monica Vinader?

To make changes to the order or cancel it, you must create an account on the website. If you have visited the site as a guest, then these functions are not available.

Q Does Monica Vinader have sales?

Sales and discounts happen quite often, you need to follow the information on the official website of the brand.

Q Where are Monica Vinader diamonds from?

Diamonds and other stones that the company uses in the production of jewelry come only from conflict-free zones, this is one of the main rules of the brand.

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