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5 Reviews for ItsHot.com



1 Reviews

I stopped trusting them…

3.0/ 5

The company where the cheaters work. Their words about the guarantee are just a publicity stunt. There is no guarantee of a “low price”. Found a used BREITLING AEROMARINE CHRONO SUPEROCEAN men WATCH on their website for $4, 130 and sent them a link for the same watch for $2, 728 and asked if they would match the lower price. They said that it was now out of stock and said many more words that are not relevant to the topic. No one reimburses the difference. Maybe such a case is happening. 1 out of 1000. But after that, I stopped trusting them. The problem is not the price, but the trust. If you promise to do something, then it needs to be done.

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1 Reviews

Not impressed with my latest purchase

4.0/ 5

I bought a pendant with a dog tag, in the center of which were inserted 3 diamond stones. Before receiving the individual token, I was not aware that the diamond stones would simply be inserted into the pendant with just a drop of glue. It’s just disrespectful to the client. We pay money not only for diamonds but also for the work of jewelers who have to do their job professionally. Even schoolchildren could glue diamonds like that. In addition, I had to fight with the support service for a long time. They didn’t want to accept a refund because this pendant was custom-made. Despite this case, I give 4 stars because previously my experience with this store was quite good.

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1 Reviews

Happy with their watches although…

4.0/ 5

If he talks about the goods that this company sells, the quality is very good., I recently purchased a Luxurman diamond watch and was pleased. I bought this watch as a gift for my dad and he liked it, and he is very well versed in watches! Previously, I also bought other goods. Nevertheless, there was a nuance with a delivery that was incomprehensible to me. Even though the website states: delivery in America is free, I had to pay. Now I’m figuring out these issues with the support service and trying to understand why this happened. The amount I paid for the parcel is small. I just really don’t like cheating. If you write about free shipping, then you are obliged to provide conditions for this.

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1 Reviews

Professional jewelers and beautiful products

5.0/ 5

I have been using this online store for many years and can recommend it to my friends. ItsHot always did a great job! They received my wedding ring and cleaned it. Looks beautiful! They also gave me great advice on my mom’s ring, I’m sure that the most professional jewelers work in this company because no one has ever given me such effective advice. I am grateful to the people who work in this company and help take care of the jewelry after the purchase, helping to keep the rings in their original form. Also, I was very lucky, I got a good product there for a fantastic price. I will buy in this store again and again.

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1 Reviews

Is It's Hot.com Legit?

5.0/ 5

I never believe in advertising and do not listen to advice about buying jewelry. I check everything on my own experience and trust only my own experience. So, here’s what I could say about this online store: I’m very happy! Yes, there are goods at a fairly high price that the middle class could not afford. But these jewelry pieces are great. I bought a bracelet and earrings: I constantly look at these products! I always want to look at these earrings, constantly wear them, I even began to look different. I really liked the communication with the support service. When I had questions about diamonds, they told me everything in detail and explained it to me. I recommend this company to anyone who cannot decide on a choice.

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What is ItsHot.com?

ItsHot is one of the extraordinary companies that people talk and write about a lot. The company is distinguished not only by a chic selection of various jewelry but also by its incredibly reverent attitude to customers, the company’s reputation can be called impeccable. In many ways, this is the merit of management, which constantly raises standards for its own employees and never stops there. The company is known in many countries of the world, and this brand is also very popular among celebrities.

Note that the company never pays celebrities for advertising products, and asks for photos only if someone really bought the product on their initiative. This is very valuable and unusual in modern business. The elite from all over the world buy jewelry in this store, they come back again and again. To retain this contingent, the company is doing everything possible to maintain an appropriate level of work.

Jewelry can be bought both on the company’s online platform and in the store. The company’s catalog is huge, it contains more than 22 thousand unique diamond jewelry and designer watches.

In addition, the company differs from many competitors in that it offers an excellent choice for men and does not focus only on women’s jewelry. In this direction, the company has occupied a separate niche and has undoubtedly taken a stable place among the leaders. The company specializes primarily in the production and wholesale of diamond jewelry and diamond watches. It is on diamonds that a special emphasis is placed.

Jewelry is made from a variety of precious metals, including 10-karat, 14-karat, and 18-karat white gold, yellow gold, and rose gold (also known as rose gold or red gold) in addition to sterling silver and platinum.

The company is an authorized reseller of most of the watches offered. In addition, the company always does everything possible to maintain prices at a level that is accessible not only to the rich but also to representatives of the so-called middle class. The goods are delivered across America for free, but every year the company has more and more foreign fans.

You can read a lot of reviews about the company, but you can’t say that they are all positive. You can also lament contradictory comments about this company. There is also a negative. Most often, this negative concerns problem with delivery, and some prices seem overpriced. Nevertheless, the number of positive responses significantly outweighs what allows the company to consistently remain on the list of leaders, especially in recent years, wedding ring collections have been popular.

It is also worth noting that the company buys gold and other precious metals at very good prices. A lot of people sell gold, silver, and platinum to the jewelers of this company, receiving good payment.

In general, judging by the reviews on several sites, the company receives 5 stars. There are very few dissatisfied with the purchases or the work of the company and every year it becomes less and less.

ItsHot Pros and Cons


  • Quality and range of products
  • Guarantees
  • Discounts and promotions
  • Company reputation
  • The interface of the online store


  • The client considers the prices of some diamond jewelry to be too high
  • Problems with clasps on bracelets (rare cases)
  • Late delivery (sometimes)

Are ItsHot.com diamonds good?

The diamonds that the brand uses in the production of jewelry are high-quality and authentic. This is evidenced by the relevant certificates and expert reviews. Even members of the royal family buy diamonds in this store, which speaks to the reputation of the company. The company has been in the jewelry market for more than 20 years and there have never been any precedents related to diamonds and their quality during its existence.

You can often read rave reviews in which customers write about the precious stones of this brand. In addition, jewelers perfectly manage to emphasize the beauty of each stone with an excellent design. The company uses exclusively diamonds that are extracted naturally, and not grown in laboratories. Even though many claim the difference between the stones is small, the company’s executives have a different opinion.

ItsHot Categories

The company offers several categories of products: jewelry for women, for men, watches, wedding sets, chains, and custom jewelry. In the collection of rings, the company offers rings made of platinum, gold, and silver. In the Pendants category, you can buy Circle Pendants Heart Pendants Key Pendants Journey Pendants Flower Pendants, and others. I would like to focus on the collection for men because the collection is very extensive and experts often praise the company’s managers for their sufficient attention to this aspect. So, in the collection for men, the company offers

  • Diamond Chains
  • Men’s Gold ChainsMen’ss Diamond Earrings
  • Diamond Watches
  • Diamond Cufflinks
  • Hip Hop Jewelry

In addition, of course, men will be able to find magnificent watches, bracelets, and other jewelry on the site. The most popular last year was the Men’s Diamond Bracelets collection. Most of all in 2021, Shamballa style bracelets were bought, and many orders for such bracelets came from other countries.

Is ItsHot.com good for engagement rings?

Wedding collections of this brand have been very popular all over the world for many years. These beautiful engagement rings are available in different karat gold and platinum for every budget. Representatives of the company claim that their rings are unique and created with a special attitude to quality.

The price of wedding rings on average ranges from 2 to 7 thousand dollars, depending on the characteristics of the jewelry.

Many experts have positively assessed the brand’s new collections that have been presented in the last two years.

Jewelers managed to perfectly combine classics and new bold trends.

Answering the question of whether wedding rings are good, we can say that world-class experts highly appreciate the brand’s collections.

The collection of wedding rings is divided into several categories:

  • Platinum Diamond
  • Halo Vintage/Antique Solitaire
  • Three Stone Unique Affordable Bridal Ring Sets
  • Even the most demanding buyer can find his unique option in this variety.

ItsHot.com most popular models

Given the excellent reputation of this brand, it is not surprising that there are many favorites in the collections that the company offers. The most beloved jewelry is often written about in social networks and reviews, and experts set them as an example to other competing companies.

For example, the most popular models undoubtedly include the Gold Princess-Cut and Round Diamond Designer Engagement Ring

This ring is not one of the cheapest. Its price is usually thousands of dollars, but if you carefully follow the announcements, you can buy this model twice as cheap.

If we talk about male models, platinum rings and bracelets are the most popular. As for the rings, one of the popular models is a ring model worth about 6 thousand dollars

If you pay attention to the reviews, a lot of good words have been written about this model.

An unusual ring model with the image of a lion is also very popular.

The cost of such jewelry is about a thousand dollars. Diamonds and gold are used in the design of the ring.

The store also offers a lot of jewelry for women, including very unusual ones. For example, the ring model by Luxurman has been one of the most discussed among jewelry fans and collectors for several months.

A very unusual design and new approaches to composition made this ring model one of the most popular.

ItsHot.com payment options

Regarding payment, the store is very convenient because it accepts a lot of types of cards. Among them are Visa, Master, and American Express, Discover, both credit and debit cards are accepted. In addition, you can make a payment using the popular Paypal system, AmazonPay. When making international orders, bank transfers and Western Union transfers are also often used. Many customers praise the company for doing everything possible to optimize the payment process. In addition, all payments are secure and customer data is not transferred anywhere.

JEWELRY FINANCING is currently available only for residents of America, but the situation may change, which will be additionally reported on the website.

So, if you live legally in America, then you can try a funding program. Initially, an application is submitted, which in many ways will remind you of an application for a credit card. Many nuances will be important, including your credit history. As of the end of 2021, a 90 – day program was being offered.

ItsHot.com warranty

ItsHot.com offers its customers several guarantees. Among them is the so-called guarantee of the lowest price. This warranty applies directly to the Online store. The company guarantees that the price of goods is the lowest on the Internet. The brand guarantees that it offers its customers an optimal price-quality ratio. If the buyer finds a similar product at a cheaper price, the company promises not only to return the difference in price to the buyer but also to add 10 percent of it.

The company also guarantees that you will receive the goods without manufacturing defects and the goods will not be fake. The quality of the stones is confirmed by the relevant certificates.

ItsHot.com return policy

The return policy that the company presents is as simple and standard as possible. You can return the product within 30 days from the date of purchase. You will receive a refund if the sending condition is correctly fulfilled step by step. You need to pay very close attention to these conditions because, in case of any error, the product will not be accepted. Jewelry that was made to order will not be taken back. This policy is followed by most jewelry companies. Of course, if suddenly the goods were damaged during transportation or you found a manufacturing defect, then you can also send individual orders back by the standard scheme. The money will be refunded to the same card with which the payment failed. If you paid by bank transfer, you will receive a receipt from the company. When you send the goods, remember: the product must be in the same condition in which it was sent to you. Upon receipt of the goods, experts carefully check the decoration. Often this process is filmed to avoid experts being accused of incompetence and trying to avoid a refund. The original packaging and certificates must also be intact. To protect the parcel, the company’s employees do not advise to indicate the words “diamonds” or “jewelry” on the package. Unfortunately, sometimes in America, there were thefts of such parcels. It is also better to insure the parcel. Important! Before making a refund, get a special number that a support representative will give you.

ItsHot.com customer service

You can contact the company’s support representatives in several ways.

Phone support open:

  • Mon-Fri 10am-7: 30pm EST

If you are calling within America, then calls will be free for you.

You can also send an email using a special form that is offered on the website.

In addition, you can visit the company’s store and chat with company representatives at 48 West 48th St. Suite 302 New York, NY 10036

Many customers of the company like the work of the support service, at least you can hear a lot of good reviews about the work of brand representatives.

Q What type of warranty do you provide?

A standard warranty is offered for go, which provides for free repair of the product. If you are to blame for the damage to the jewelry, the repair will be paid.

Q Does ItsHot.com have sales?

Yes, there are sales systematically. You can follow the sales on the official website of the company.

Q Where are ItsHot diamonds from?

Most diamonds are purchased in Israel, and there is also a certain percentage of diamonds from Canada and India.

Q Can I cancel my order?

Yes, unlike many other companies, this online store allows order cancellation. But this is only possible if the product has not been shipped yet.

Show all timings
  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM
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