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6 Reviews for The Jewel Hut



1 Reviews

Expectation versus reality

3.0/ 5

I do not advise using the services of this online store. It is better to go to a regular store and choose a product by touching, looking and trying on. Having made an order, I received absolutely not what I expected. The bracelet was very different from what I saw in the photo. In addition, on the second attempt to order, I also ran into trouble: a side stone fell out of the ring. I don’t know, maybe I’m so unlucky or the store is really bad, Nevertheless, I decided not to buy online anymore in this store or in any other store. I want to go shopping by myself and choose the goods I need by looking at them. There is no longer any trust in online jewelry stores.

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1 Reviews

Everything was fine

4.0/ 5

I often buy products for my wife on this site. We have been satisfied with our purchases for several years. I liked both the price and the quality. Everything was fine. Nevertheless, some nuances arose during the last order: we received a ring of the wrong size, although all the data was entered correctly when making the purchase. I will emphasize. We are not new to ordering and have been using online stores for several years. We lost time, we had to return the ring and wait for the goods of the right size. Yes, it’s not such a big mistake because of which you can refuse an online store, but I was disappointed. Because no one has admitted their guilt and apologized. They tried to convince me that it was a mistake on my part.

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1 Reviews

Models and prices for every taste

5.0/ 5

I use this site every year. I buy gifts for my mother, I also buy products for myself. Most of all, I like the variety of brands and the efficiency with which the support service works. For example, several times I had to change the delivery address, and sometimes I had to change the size, and everything went without problems. In addition, I would like to say about the collection of wedding rings that delighted me. I am ready to get married infinitely many times just to buy these rings)) I have never seen such beautiful wedding rings anywhere, on any website. Models and prices for every taste, especially for models with diamonds. Unlike many shops that specialize only in classics, here you can find jewelry for every taste

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1 Reviews

User-friendly online store

5.0/ 5

I don’t like to shop online, but I liked this store. I’ll explain why now. It will take several days to get around all the stores of the brands I need. And here, in a few minutes, I was able to see all the products I was interested in. Very convenient. Of course, I was a little afraid when making an order. I read a lot of comments that the wrong product comes, that the product comes defective. However, nothing like that happened and at all stages, my purchase went perfectly. The site is very different in its user-friendliness and speed. Very good conditions for choosing jewelry. Besides, I liked the price. For some products, the price is much lower than that of competitors. I recommend this online store, and I will use the services of this site again.

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1 Reviews

A fine selection of jewelry

4.0/ 5

A fine selection of jewelry, but poor service. That’s how I can characterize this online store. That is, everything is fine as long as you do not need to communicate with the support service. At this stage, misunderstandings begin. I don’t know what the reason is, maybe the management should pay more attention to the issue of recruitment of employees. No one spoke to me politely and patiently. We tried to end the conversation as soon as possible, although I did not call with the claims of a mere hotel to find out about the certification of a diamond in several rings and to clarify a few details that related to the classification of jewelry. So, if not for the support service, the store could get 5 stars.

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1 Reviews

The Jewel Hut Reviews

5.0/ 5

I don’t like to shop online, but I liked this store. I’ll explain why now. It will take several days to get around all the stores of the brands I need. And here, in a few minutes, I was able to see all the products I was interested in. Very convenient. Of course, I was a little afraid when making an order. I read a lot of comments that the wrong product comes, that the product comes defective. However, nothing like that happened and at all stages, my purchase went perfectly. The site is very different in its user-friendliness and speed. Very good conditions for choosing jewelry. Besides, I liked the price. For some products, the price is much lower than that of competitors. I recommend this online store, and I will use the services of this site again.

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What is The Jewel Hut?

The Jewel Hut is a jewelry store that is very often written about not only in English but also by foreign media. The online store stands out among many competitors with its assortment and approach to work.

This online store started its work in 2006 and gradually gained the trust and love of customers from all over the world. The best-branded jewelry at prices that pleasantly surprise customers is the slogan by which the company operates. Jewel Hut is a fully legal and authorized distributor. By buying jewelry in this store, you can be sure that you are buying the original. A few years ago, experts praised this online store as the leading one in the UK, and later the store began to gain good positions also abroad.

The main distinguishing feature of the store from competitors is that the store offers a wide selection of bestsellers of famous brands and interesting collections from novice designers, That is, the store did not immediately bet on world-famous and long-established brands but also paid attention to new fashionable jewelry collections. In addition to newcomers, the site of course cooperates with veterans of the jewelry market such as Nomination, THOMAS SABO, Swarovski, and many others. Jewel Hut presents the best-branded jewelry for both men and women.

The popular online jewelry store offers a wide selection of designer brands, including Pandora, Thomas Sabo, D & G, Tresor Paris, Swarovski, and Guess. In general, the number of brands offered by the site usually ranges around 100. The company’s management places great emphasis on legality and security. Unfortunately, in recent years, not all online stores have complied with all laws and regulations, because some distrust of this sector has formed among the British population. However, The Jewel Hut is doing everything possible to revive this trust. In the company, everything is thought out to the smallest detail: even the insurance of the goods until the moment of delivery.

Many media outlets write that the example of the development of this online store can be a useful example for novice businessmen. The company perfectly occupied a niche and slowly gained the trust of its customers year after year. There was no aggressive advertising pressure, there were no dishonest moves. The company developed clearly according to the plan outlined by the management.

Even though the online store was founded in 2006, the company’s roots are in the distant past. It was this fact that made many customers trust the store. Back in the distant 1888 by Thomas Henry Baker. Shocked? Yes, many did not know that the company has been around for 125 years! For more than a hundred years, this retailer has been selling luxury watches and jewelry, today, in addition to the online store, the company has more than 20 outlets in England, being a supplier of all brands sold and today is one of the leading independent jewelry retailers in the UK. If we do not delve into the history and talk directly about the online store, then it, as a separate component of the company, has managed to win the trust of customers.

The company’s management initially decided that the online store should live “its own life” and earn a reputation for itself, and that’s what happened. According to the results of numerous surveys, the store is one of the most trusted customers.

Are The Jewel Hut diamonds good?

The store offers a great selection of diamonds for every taste. Diamond rings, earrings, and necklaces from leading brands do not cause doubts about their quality. Since the online store sells products of various brands, the certification of precious stones depends directly on the jewelry manufacturer. For example, for a long time, rings remain the leaders of “diamond sales”. It is fashionable to choose diamonds on the site in many categories.

The site will offer you filters that make it very easy to choose exactly what you like. You can choose a diamond ring to your liking, depending on the stone of what weight and what shape you are interested in.

The collection of diamond rings that the online store offers is of very high quality. The store presents a variety of options and models: from 9-carat white gold rings to diamond engagement rings and Eternity rings – the company offers diamond jewelry for every taste and age. The representatives of the online store themselves call their collection “exceptional”. Experts do not argue with this statement because the site is completely legitimate and officially represents world-famous brands whose authenticity there can be no doubt.

For example, the 1888 Collection Diamond Rings here at T H Baker presented on the website is one of their most popular, the best models of rings are collected here. As we mentioned earlier, this online store is part of the “family” of T H Baker, which is another indisputable reason to trust this online resource.

Is The Jewel Hut good for engagement rings?

Yes, according to most netizens, this store is an excellent choice for buying an engagement ring. You can choose from a variety of models and brands.

The site offers both female and male models of engagement rings. You can choose a ring by price, by weight of the stone, by metal. There are many categories with which you can pick up the right ring as quickly as possible.

The collections of wedding rings that are presented on the website are evaluated by experts as modern and refined. For example, you can choose both a modest and a bright woman. Various design options can emphasize the individuality of each woman.

You can buy rings in a set – women’s and men’s, many prefer this option because the rings in the set are usually of the same style, plus there is a saving in price.

If we talk about the disadvantages of wedding rings presented on the site, then many call the disadvantage the lack of vintage models. Some netizens often write about this in the comments. Many people want to see more vintage models in the assortment.

In general, regardless of whether you are looking for an outstanding Solitaire diamond engagement ring or an intricate set, there is something for you on the site.

Thanks to a wide selection of metals, facets, and diamond frames, our collection of wedding rings from this online store has not left the list of sales leaders for several years.

The Jewel Hut most popular models

Among the collections and products that are presented on the site, of course, there are their favorites. It is fashionable to note a lot of popular models among wedding rings. For example, a gold ring with a diamond.

This model is presented in the Official TJH Collection. The model is distinguished by a rather bold and unusual design, which customers sometimes argue about on social networks. Some people find this design a little old-fashioned, while others like it very much.

A men’s bracelet from Bourne And Wilde is also very popular.

Jewelry manufacturers promise that this stylish bracelet will bring masculinity to any outfit. This jewelry is made of polished stainless steel, the design is quite unusual, but at the same time concise, which is very suitable for many men. Jewelry experts advise combining this accessory with a chain from the Bourne and Wilde line to complete the look.

Another sales leader is a ring called Gold Impression.

This is a very popular model as it fits perfectly with many forces and directions. This engagement ring combines polished yellow gold with a central layer of white gold, creating a two-tone contrast. A small princess-cut diamond adds personality to the ring and gives an unusual look.

Jewel Hut payment options

It is very easy to pay for purchases on the website. Surely, each buyer will find one of the cards that are accepted for payment. You can pay for the goods with any of the debit and credit cards accepted by companies around the world: Visa, Master, and others. You can also make a payment using Paypal. For orders over 280 pounds, the company offers a Pay4Later financing option for a period of 12 to 36 months.

In addition, you can talk to a customer service employee who will accept the payment by calling 01562 312 225. If you pay attention to the reviews of customers who write about the quality of the payment system, then the reviews are positive. All transactions are protected and legal. The company also pays great attention to the preservation of its customers’ data and security.

Jewel Hut warranty

Of course, all products that are sold on the site have a guarantee. The duration of this warranty depends on the brand and product, so in each case, the warranty will be individual. There are practically no complaints about warranty issues on the website. If there are negative aspects, they are rather addressed to the brand and the manufacturer of the product. In general, the online store pays great attention to this nuance, that the goods sold have a guarantee. Especially if it concerns novice designers and new collections. It is known that the store’s management pays great attention to its reputation and considers problems with the guarantee an unacceptable oversight. The company also guarantees the delivery of the jewelry in one piece before arrival to the new owner, the jewelry is insured for all occasions.

Jewel Hut return policy

The return of goods is provided within 30 days. Of course, there is a list of certain rules by which a refund should take place. Items must be returned in their original condition and packaging. The company offers a choice of an exchange or a full refund of the price you paid.

If you return the product because it is defective or not the one you ordered on the website, the company will refund your postage. Important! Postage is refunded only if an error occurred on the part of the company.

Important! If you have used the services of another jewelry company to change the size or repair your warranty will be canceled, and you will not be able to claim a full refund if you want to return the goods.

Also, note that the earrings are non-refundable after removing the hygienic seal.

There is no monetary alternative to a gift or discount. Goods purchased with a gift card or discount are not exchangeable. Here is how one of the  clients describes her experience of returning:

” I am pleased that the refund took place as soon as possible. I was offered to exchange the goods, but I did not agree and after a few days the money was returned to my card. I believe that the company works clearly and if you follow all the rules for the return, there will be no problems”

Jewel Hut customer service

You can contact the support service using several ways. By phone number 01562 312 225, you can contact the operators only until 5 p.m. You can also fill out a special form on the website, with which you send an email. According to customer reviews, the online store’s support service works quite well, including quickly resolving issues with refunds and exchanges. As for the congestion of the telephone line and complaints about that aspect, this problem exists in all online stores. A few years ago, the company changed the staff of support service operators and began to pay more attention to the quality of service, which of course affected the reviews and popularity.

Q How do I track my order?

After sending your order, you will receive an email with the delivery address. After that you need to go to www.royalmail.com/trackdetails and enter the link. So you will be able to track your order up to the moment of completion.
For additional information, please contact 01562 312 225 or at sales@thejewelhut.co.uk .

Q Why should I register for an account?

Creating a Jewel Hut account greatly simplifies the use of the online store. You can easily view the status of orders, manage them and speed up the shopping process.

Q Is it safe to shop on The Jewel Hut?

Yes, purchases on this site are completely safe and legal.

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  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM
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