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5 Reviews for Ross Simons



1 Reviews

Wonderful company with good prices

4.0/ 5

I have been using the services of this company for a very long time, since 1985. It was a wonderful company with quality merchandise and good prices. What we have now should NOT be called Ross-Simons. Yes, the return policy and instructions are clear. But the choice and prices have changed a lot, I don’t like the assortment that the company offers today, Nevertheless, everyone has their taste and I have no right to impose my tastes on others. I just want to grow my disappointment with what I see now on the catalog pages and online store. Prices have also ceased to match the quality, however, the attitude towards customers and strict compliance with the rules have remained consistently good, as they were many years ago.

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1 Reviews

My experience of the products and services was excellent

5.0/ 5

Initially, I was scared after reading a lot of negative comments. But I must say that my experience was excellent. The person I spoke to was very helpful and my order actually arrived a day earlier than expected. I also liked the price, as well as the quality. People, who write about a bad support service, why are you cheating? Both my friends and I have contacted the support service and have never encountered a bad attitude or unprofessionalism. Those who write about high prices are also wrong! There are many different prices on the site, both high and low, it is only worth searching. Of course, if you have $ 5 in your pocket, then a ring for a thousand will seem expensive to you. Be realistic and don’t write biased comments.

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1 Reviews

Picture is different from actual product

3.0/ 5

I do not recommend shopping in this online store. I ordered a ring from them and when it arrived it was a completely different ring. The picture is completely different from reality and it’s not about small details, but about the ring as a whole. I called the support service and swore with them – all to no avail! Nobody even wants to listen to me and understand! What an unacceptable attitude towards customers! Am I really the only one so unlucky! Later I saw that there were a lot of bad reviews about this company on the web, and many people faced the same problem as me. It’s good that in the end, I managed to return the ring and get my money back.

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1 Reviews

Good jewelry selection and good quality services

4.0/ 5

Good company, good jewelry selection, good quality service. Nevertheless, there are small errors in discounts. I received $50 off for my next purchase. So, when my item was shipped, I received my discount coupon, which listed the amount of $46. I have to pay $4 more. Yes, now many people will tell me that $4 does not mean anything. But look at the volumes. Having stolen $ 4 from each buyer, the company earns a very good amount. It’s not about money, I’m not a greedy person, I’m just very honest. I called the support service and they told me that it was taxes. What taxes, guys? If we are talking about a discount, then be honest.

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1 Reviews

Is Ross Simons Legit?

5.0/ 5

I am very happy with my experience. Now I will always buy on this site. For the first time, I used this site on Christmas Eve. I ordered a pair of diamond earrings 10 days before Christmas but they arrived in 3 days! ! They were beautiful, and I couldn”t be more satisfied with my experience. Now I plan to buy a gift for my mom because I liked the quality and price. I doubted I could not make a decision on which online store to make a purchase. Because the comments about each store are very contradictory, now I have chosen for myself and I do not regret it. Separately, I want to thank the guys from the support service for their patience and professionalism.

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What is Ross-Simons?

Ross-Simons is a company that causes a high level of trust among customers not only because of its history but also because of its high-quality jewelry. For about 70 years, the company has been popular not only among Americans but also among jewelry lovers in other countries. The history of the company begins in 1952. The first store was opened in Providence, Rhode Island. At first, customers were wary of the new store, but pretty quickly the brand managed to gain trust and the store began to expand. After 10 years, the company already had three stores. And in the early 80s, the company began to produce and distribute its jewelry catalog. Ross-Simons is a retailer that is known all over the world, both among professional jewelers and among buyers. Initially, the company’s policy assumed maximum compliance with the requirements and expectations of customers. Today, in addition to a successful and strong online business, the company sends millions of catalogs to different countries every 12 months and professionally manages its flagship store in Virginia.

The company is primarily proud of the range of products that it offers to its customers. And it’s not just about jewelry! Some people mistakenly think that the company specializes only in rings and jewelry sets, but this is not true!

In addition to jewelry, the company offers its customers a variety of high-quality home decor items, tableware, as well as various collectible goods. The company offers products designed for different budgets. This is also one of the distinctive features of the store. On the website, you can buy products from very expensive to cheap. Thus, the company managed to significantly expand its customer base because the store does not focus on any one social stratum of the population.

In interviews, representatives of the company often say that they owe their worldwide success exclusively to regular customers, and they appreciate them very much. Indeed, the company pays a lot of attention to the opinion and moods of customers, and their wishes. Very often, a particular piece of jewelry appears on the catalog pages as a result of a survey by customers. Customer comments and criticism never go unnoticed. The company claims that today it sells its products to more than 4.3 million customers who express their trust. It is noteworthy that the jewelry orientation still prevails in the company’s activities. Even though the store sells goods in different directions, the jewelry sphere of the company has the largest number of positive reviews today. The company’s official website says that the jewelry collection is assembled by craftsmen from all over the world, the designs combine classic and modern, as well as different national trends.

It is also worth paying attention to the fact that the company has been buying gold and other precious metals at very favorable prices for more than 65 years. This area of the company’s activity is also developing very actively and customers are very satisfied with the service in this area, willingly selling their gold to the store.

Ross-Simons Pros and Cons


  • A very wide selection of jewelry for every taste
  • High-quality goods
  • Good payment terms
  • Good warranty conditions
  • Affordable prices


  • Some buyers complain about the quality of earrings, in particular, locks
  • Judging by the reviews, some funding programs seem insufficiently tolerant

Is Ross-Simons diamond jewelry good?

Of course, diamond jewelry from this store is very popular. First of all, this is because the company offers a really wide selection of earrings, necklaces and diamond rings. These products are very high quality. Earrings are especially popular.

All products of the store, including those with diamonds, can be filtered by category, metal, and collection. This greatly simplifies the purchase. Recently, the company has also been offering customers a very wide selection of diamond bracelets, although previously there was no emphasis on this area.

The combination of silver and diamonds was very popular last season because the brand has significantly expanded the range of these diamond products. Increasingly, the brand offers customers diamond products in which vintage style is combined with modern At first, this idea seemed a little risky to customers, but now these products occupy the place of one of the most popular.

On the website, you can see how many models and what categories of diamond products the company offers. Today this list includes Anklets (20), Bracelets (738), Earrings (1585), Men’s Accessories (3)Necklaces (1231), Pendants (671), Brooches, Pins, Rings (2067), Fine & Fashion Watches.

Using these filters, you will very quickly be able to find exactly the jewelry that you need. Wedding rings and wedding rings on the website are allocated in a separate category. Today, in general, the company offers more than five thousand different variants of diamond jewelry, which have become increasingly popular in recent years. Note, in addition to diamonds, the brand offers products with:

  • Gemstones (9320)
  • Diamond (5757)
  • Pearls (2362)
  • Faux Stone (1128)
  • Other Stones (135)

Yes, the collection of Gemstones is wider than the collection of diamond products, but these two trends are about the same position in popularity today.

Ross-Simons Collections

The company is distinguished by the fact that it sorts its jewelry into a lot of collections. The company’s executives say that this is done for the convenience of customers. So, now the products are divided into such collections:

  • Todays SuperDeal
  • Gifts
  • Buyers Edit
  • New Arrivals
  • RS Exclusives
  • Designer Jewelry
  • Vault Collection
  • Classic Collection
  • Enamel
  • Trending Now
  • Personalized
  • RS Pure
  • RS Value Pricing
  • Murano
  • Two in One

Each collection is individual in its way and is of great value. In each of the collections, there are truly unique products that other jewelry companies cannot offer. The store is known for offering its customers exclusive and very original models more often than others, which at the same time can be called universal.

Is Ross-Simons good for engagement rings?

The company offers its customers a good selection of wedding rings.

This collection of cola is very diverse and designed for different tastes. There are classic, there are unusual, and there are original models that seem unusual to many.

In general, the collection of wedding rings in this store has very good reviews. There is a trend: recently, a lot of wedding rings have been bought from abroad.

The company offers a chic selection of diamond jewelry

All diamonds undergo mandatory quality control. The quality of the precious metals from which the rings are made is also very high. Even detractors and skeptics do not doubt the high quality of the products offered by the site.

For example, this ring is one of the most fashionable models in the engagement category.

This unusual engagement ring is decorated with a round diamond weighing 15 carats, with other details. Made of polished 14-carat white gold, the ring has conquered many fashionistas. The cost of such a ring is about 14 thousand dollars.

Ross-Simons most popular models

Among the most popular models that the company offers, rings and bracelets are leading. There is real excitement among the bracelets.

As for the rings, at the moment the store offers to choose a ring by category:

  • Eternity Bands
  • Cocktail Rings
  • Diamond Fashion Rings
  •  Stackable Rings
  • Highway Rings

In the last 10 months, diamond rings and Cocktail Rings have been served very well. If we talk about the decline in popularity, then this applies to models that belong to Pearl Jewelry. The interest of buyers in these products has decreased slightly recently, but it should remain at a payback level.

The most popular styles in the online store include:

  • · Classic
  • · Contemporary
  • · Uniquely Chic
  • The company also offers many products in the style of Glamour, but these jewelry products have not been among the best-selling in recent months.

Ross-Simons Payments

The company offers its customers a very convenient payment system. The online store accepts leading cards as payment, including Master, Visa, American Express, Discover. In addition, the store’s customers can pay using Ross-Simons Preferred Accounts, you can also pay using Apple Pay applications and the Affirm program. Gift certificates and commodity credits are separate bonuses that the company offers its customers. A lot of customers ask about PayPal payments: yes, the company accepts payments made using this system, but this only applies to buyers in America.

Ross-Simons Delivery

As a rule, the purchased goods are delivered within five days or a maximum of a week. If you want to speed up the delivery and receive the goods within two days, then this can be arranged for an additional payment of $ 10 or $ 20, depending on how quickly you want to receive the goods.

All orders for urgent delivery must be placed before 1: 00 am, from Monday to Friday, such orders are not accepted on weekends. However, if you have an urgent situation and the product must be with you on Saturday, then you can discuss this situation with the support service. The operators will try to help you solve the problem and tell you about additional delivery options.

Delivery of goods to Alaska and Hawaii is longer – about 10 days.

Some products are delivered directly from the manufacturer and in this case, the goods are delivered in about two weeks.

Ross-Simons Warranty

The company guarantees the quality of its goods, guarantees that you will receive exactly the product that you ordered on the website. The company also guarantees you the possibility of returning the product within a month if for one reason or another you did not like the product.

If your jewelry breaks, the craftsmen will repair or replace it for free! Of course, if the product broke through no fault of yours. In case of slight accidental damage and wear, the master will also help you solve the problem for free and carried out restoration work with the product. If you have asked for help from jewelers from third-party companies, the warranty is automatically canceled.

Ross-Simons Returns

You can return the item within 30 days of receipt. Of course, a refund is only possible if the product is not used. After you return the product, the specialists will conduct a thorough check and decide whether the product is subject to return.

Goods damaged or altered in any way by a third-party jewelry company are not subject to return. If you received the product as a gift, then a refund is possible only by the person who bought the product. If you want to exchange the goods, then you need to print out and fill out the return form.

Please contact customer support in advance to avoid errors in the design.

Ross-Simons Promotions

The company offers its customers weekly sales of goods on Ross-Simons.com. If your order is eligible for a discount, you will see the discount on the product page, and at the time of adding to your cart. The company undoubtedly offers very good discounts.

For products of other brands of goods, the price offered by the manufacturer or our supplier is offered, and discounts are also offered by the manufacturer.

Ross-Simons customer service

The company has a very good support service, many customers praise the company’s employees for their competence and loyal attitude, professionalism, and patience. You can contact support representatives by calling 800-835-0919. Also on the official website, there is an online chat with which you can contact the operator very quickly. You can find many questions and the answer to them on the company’s website. Before calling or writing, we recommend that you read this list. In any case, the company’s representatives will answer your questions and solve your problems as soon as possible.

Q Is Ross-Simons luxury?

Yes, among the products that the company sells online, in stores, and through catalogs, there are a lot of products that fall into the "luxury" category. Many representatives of the American elite buy products from this company.

Q Does Ross-Simons have free returns?

There is a refund. But the delivery services are paid for by the client and not by the company.

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